Legal and commercial information of the web site
SAS with a capital of 143 552€
Bedycasa is registered at the French Data Protection Authority (CNIL) & under the following number : 1239893
Mail address : Bedycasa
125 rue Gilles Martinet
34 070 Montpellier
Email : contact
Skype : bedycasa
Managing Editor : Magali Boisseau
Editing Team : Bedycasa team
Design and creation of the site : Magali BOISSEAU, Samuel Breton
Graphics : Marguerite Campagne
Bedycasa® is an internationally registered trademark.
It is owned by World Family LTD.
WORLD FAMILY (Bedycasa) is registered in the French register of insurance intermediaries ORIAS under the registration number 13001516
Function as :
• Legal agent of insurance intermediary from 8 March 2013.
General Conditions of the Web Site
1. Products and services
Some owners of properties as well as host families are selected by means of multicriteria forms to be filled in. These forms have been crafted following four market studies (accommodation, tourism, hosting, travel) carried out by the Bedycasa team over the last few years. At any time, these families and/or owners of homestay establishments may request Bedycasa to conduct a survey for them Bedycasa will, according to its work schedule, visit them.
2. Contact details and moderation on Bedycasa
Warning: the connection between members is free but you must not ask for the member’s contact details. You will get them once booking is made. We inform you that the Bedycasa staff is regularly moderating the site, which means your account can be deleted in case you don’t respect this condition. Some members from Bedycasa have also asked us to not give out their contact details before exchanging some information with you. Thank you for respecting them.
By signing up to Bedycasa (or any extension linked to it), you agree that your communications can be viewed and controlled by the administration of the site.
3. Becoming a member
To become a member, you must provide accurate information about yourself. Following the verification of that information, you will receive a confirmation by email. As a member, you may access the site at any- time. If you are a traveller, you may modify your form and contact the host families as well as the owners who can meet your requirements. If you are a landlord / hosting family, you may modify your form, change the description of your accommodation, add rooms, modify the form regarding the « profile of your guests » etc. Please do not use the account of a third party and do not give your ID to others.
When you contact a family/ a landlord for the first time, you must provide exact information about yourself and abide by the code of ethics in force on the Internet.
5. Arrangements by travellers
You are personally responsible for the organisation of your travel arrangements (passport, visa, vaccines)..
Kindly liaise directly with the embassy or the consulate of the country you plan to visit.
- Cancellation by the traveller :
The cancellation policy is as follows: (if 100% payment)
The traveller cancels 10 days before check-in:
85% refund is given to the traveller
The host is not compensated, but Bedycasa can help him/her to rent out his/her room to another traveller.
The traveller cancels 10 to 2 days before check-in.
50% refund is given to the traveller
30% compensation is given to the host
Bedycasa can help the host to rent out his/her room to another traveller.
The traveller cancels less than 48 hours before check-in
Cancellation 48 hours before the date of the trip / the traveller does not arrive => The traveller will not be reimbursed due to the inconvenience caused (the traveller cancels the day before or on the same day without warning or does not turn up at the host’s home) -60% is reimbursed to the host as compensation for the inconvenience. Bedycasa can also help the host to find another traveller for the room.
The traveller can ask for refund within a month from the date of his cancellation. If the traveller has not informed Bedycasa about his cancellation, he can ask for refund within a month since the date of his booking request. If the traveller does not contact Bedycasa within this period, he will no longer be able to ask Bedycasa for refund (except for cases of force majeure).
The traveller has a one month period in which to request their reimbursement from the date of their cancellation. If the traveller has not informed Bedycasa of their cancellation, the deadline is a month from the date of the payment. If the traveller doesn’t inform Bedycasa during this period, it will not be possible to request a reimbursement (apart from in exceptional circumstances)
If payment of 15% deposit: No refundable
- Cancellation by the host:
For the hosts who use our service of trusted third party, Bedycasa offers cancellation insurances.
If the host wants to cancel a booking, it is recommended to contact Bedycasa customer service.
If the host cancels a booking, Bedycasa will take a 25% commission on the following booking he/she accepts, instead of the usual 15%.
The reason of the host’s cancellation must be justified (natural disaster, illness, death).
Bedycasa customer service tries to find a host, whose prices and availabilities correspond to the traveller’s preferences.
If Bedycasa finds a host for the traveller, but the traveller is not interested, Bedycasa will consider that the traveller cancelled his reservation.
If any of the hosts corresponds to the traveller’s preferences, the traveller will be refunded.
For the hosts who do not use our service of trusted third party, Bedycasa does not provide any compensation.
The host receives a reminder asking him to confirm the traveller’s arrival on the day following his/her traveller’s arrival. The host can ask for his/her lodging compensation during a month from the check-in date. If the host does not ask for his lodging compensation within this period, he will no longer be able to ask for his lodging compensation (except for cases of force majeure).
7. Price and payment
Free subscription for the Travellers/ lodgers and students
Possibility of adding your advert for free and for various destinations (see Traveller Area/ or Student/Lodger Area)
Free subscription for the hosts
A slight commission (15%) will be taken in case of successful booking
=>In any cases, you can consult the diverse adverts for free via the quick, or advanced search
8. Conditions of payment
You can pay by credit card (Visa, Mastercard)
9. Changes in price & programme
Bedycasa reserves the right to change the prices shown according to the cost of living index.
10. Secured payments
This is a standard payment protocol which is recognized throughout the world for the protection of data transmitted via the Internet. It is available on practically all browsers (Internet Explorer V3.02 and subsequent versions of Microsoft, Navigator V1.1 and subsequent versions of Netscape, Firefox…).
The data provided on your card (number, expiry date, etc) are encrypted prior to being sent from your PC to the e-transactions payment server.
Bedycasa recommends you to purchase a travel insurance cover (repatriation, accidents, thefts, loss, cancellation etc). Bedycasa will not be held responsible for consequences resulting from failure to subscribe to insurance.
If you are not covered by such a private insurance, Bedycasa recommends you to subscribe to Mondial Assistance where the premium charged will be billed separately at a rate corresponding to the services purchased.
The landlord or the host family may also purchase an insurance policy against theft, materials damages caused by a third party. In principle this is offered at the time that you sign your lease for your stay. Kindly contact your insurance company for more details. BedyCasa has also contracted an insurance to Mondial Assistance to cover all damages.
12. Under age
• Under age children cannot travel alone without the written authorisation of their parents. This document must be sent by email or by express courier delivery to the family who will be hosting the child => download the authorisation
• Under age children must not be served any alcoholic drinks, except if it is legal in the country where they are staying
• Under age children below 16 years of age are not authorized to go out alone (without chaperon) late in the evening, except in the context of school outings or if the law of the country authorizes it
• Under age children between 16 and 18 is authorized to be out till 1:00 a.m., except on weekends and if the law of that country so authorizes.
• Under age children are not authorized to travel alone in, or outside, the country they are visiting on the contrary, parents shoulder full responsibility if their minors do so.
Only French law applies to this Internet Web site and to the General Conditions. In case of lawsuit, the competence of the Avignon tribunal is the only one recognized.
Bedycasa.com is a matching website. In that sense, Bedycasa will, in no way, be liable for the content or lack of relevance of the information inserted in the forms available on the site in so far as these advertisements are drafted by third parties who are solely and singly responsible for their content. Consequently, it behoves the user to apprise himself of information published on the Bedycasa.com site with circumspection and to carry out any verification by himself. Likewise, Bedycasa won’t be responsible for any damages or conflicts that could arise between both members.
If traveller pays only a deposit on Bedycasa instead of the total amount, this means he/she accepts the possibility of getting other services from the host or of getting another rate (less or more expensive) for a longer period for eg. Bedycasa won’t be held responsible.
I. Bedycasa’s commitment
1. Personal data
Personal data gathered by Bedycasa (namely from forms) about yourself will allow us to better know you in order to give you a better service. Bedycasa can use that information to inform you of its products. Bedycasa can also contact you by means of questionnaires aimed at getting your views and opinions about its existing or future products. However Bedycasa will not sell or rent its address lists to third parties. Furthermore, Bedycasa may share these data with trustworthy partners with a view to providing you with enhanced services, but it is not authorized to use your personal data for commercial gains and it is bound to protect the confidentiality of any information you may provide.
2. It law and freedom
You have a right of access, of amendment, of correction and of deletion of the data relating to yourself (article 34 of the ‘Internet policy’). To exert your right, send an e-mail to the following address : firstname.lastname@example.org
The user is informed that when he visits the Web site, a cookie may automatically be installed on his browser. A cookie does not allow to identify a user but it is means of recording information relating to the user’s browsing habit on the Internet site. The configuration of your browser will inform you about the presence of cookies and, if you so wish, to refuse it.
II. Warning to Internet users
1. Security on the Internet
Surfers using the Bedycasa.com Web site are hereby expressly informed about the risks relating to technical specifications of the Internet network. World Family S.A.R.L., cannot therefore guarantee that information shared via the services circulated by World Family S.A.R.L. will not be intercepted by third parties, nor does it guarantee that the confidentiality of exchanges is protected.
2. The Internet user’s responsibility
It is understood that the Bedycasa.com Web site user possesses the competence and the means required to access and utilize the site.
It is further understood that he has verified that the IT software he uses does not contain any virus and that it is in good working condition.
Finally, the user recognises that he has read and understood this legal warning and that he undertakes to abide by it.
The company World Family in the context of its activities, called upon to circulate on the Bedycasa.com site certain information, photographs, maps (Google Maps), software, and services developed by third parties.
The company World Family not in any way, form or fashion participate in their design and development and it cannot guarantee the proper nature, the reliability, pertinence, exactness or exhaustiveness of the information, data and services circulated via Bedycasa.com.
Consequently, it is the user’s responsibility to apprise himself of information published on the Bedycasa.com site with circumspection and to carry out any verification by himself.
3. Links with other Web sites
The Bedycasa.com site may contain hypertext links with other Web sites managed by third parties. La société World Family cannot exert any permanent control on these sites nor can it assume any responsibility as to their content. The insertion of these hyperlinks does not mean that World Family approves of the elements contained on those sites.
World Family cannot be held responsible for the content of these sites, and the fact that these sites appear on the Bedycasa.com site does in no way make World Family liable.
World Family does not give any guarantee for:
• The truthfulness, relevance, quality, completeness and exhaustiveness of the content of these Web sites in its index ;
• The pertinence and comprehensiveness of the Web sites in its index;
• Difficulties relating to access and the way these Web sites are operated.
Consequently, World Family will not be held responsible in any dispute occurring between the service provider named in the index on the Bedycasa.com Web site and a user. users of the trading sites referenced by Bedycasa.com are solely responsible for the observance of all the regulations applicable to products or services offered to users, and in particular to the laws and regulations relating to :
• Sales via the Internet,
• Consumer protection,
• Deceptive commercials,
• The conformity of products and services,
• The regulations applying particularly to the products and services under consideration.
Users visiting the Internet site cannot establish a hyperlink with this site without the prior authorisation of Bedycasa.
Every user recognises that the Internet allows free connection and access to Web sites whose content is strongly harmful and prejudicial to minors (information of a violent, pornographic nature…) and is committed not to give access to its site to minors.
5. Rules applying to various services
Warning about owners’ / host families’ forms downloadable from the site : The content existing on each mini-site, photographs, texts, are proprietary for that Member, namely, the owners or the host families. Any reproduction is deemed illegal without prior permission from the owner. Permission for reproduction must be sought by email directly from the owners and/or the host families.
In addition, World Family will in no way be liable for the content or lack of relevance of the information inserted in the forms available on the site in so far as these advertisements are drafted by third parties who are solely and singly responsible for their content.
Consequently, it behoves the user to apprise himself of information published on the Bedycasa.com site with circumspection and to carry out any verification by himself.
6. Protection of persons and property
The user recognises that Wold Family aims at fostering a practice of trust and one in conformity with public morality on the Internet. Consequently, the user commits himself not to use the Bedycasa.com site for any illicit purposes and, namely, not to circulate messages or information, irrespective of its form or nature :
• Contrary to public order or morality,
• Contrary to respect of private life,
• Of a harmful, disparaging, racist, xenophobic, revisionist nature or capable of undermining the honour or reputation of others,
• Inciting discrimination, hatred,
• threatening one or a group of persons,
• of a pornographic or paedophile nature ,
• Inciting to crime, to a breach of law or to a terrorist act or being an apology for war crimes or crimes against humanity,
• Inciting to suicide,
• Violating the law about the confidentiality of correspondence, or, in a broad context, contrary to a regulation or law in force.
Furthermore the user commits himself :
• Not to avail himself of the services offered by World Family or the personal data to which he might have access for commercial purposes, in general, nor to offer products and services gainfully either in a direct or indirect way,
• Not to restrain by any means whatsoever the use of Bedycasa.com site, not to falsify anything mentioned or any item on the site Bedycasa.com, • not to falsify anything mentioned or any item on the site,
• Not to hack any computer system, not to modify its content, or be guilty of any of the transgressions punishable under articles 323-1 to 323-7 of the Code Pénal (“hacking”), not to send unsolicited messages in other users’ mail boxes (“spamming”).
The position of World Family is irrevocable and it is in conformity with all legal obligations.
7. The net etiquette
The user is hereby made fully aware of the existence of rules and practices in force on the Internet. These rules are known by the name Netiquette as well as various other codes of ethics accessible on the Internet. For any additional information, the official document which defines the rules of the netiquette is the RFC 1855
8. Intellectual property
A. COPYRIGHT AND TRADE MARKS
The content, namely text (copyright), graphics (registration of drawings and model) and illustrations (logo, registration of sign), published by the World Family company are copyright protected.
Any reproduction, representation as a whole or in part, of this site by any means whatsoever, whether in France or abroad, without having obtained the express authorisation Bedycasa is interdicted and it would constitute a counterfeit punishable under articles L 335-2 and foll. of the Intellectual Property Code.
Data bases appearing on the Internet site are protected by the clauses of the law dated 11th July 1998 contained in the (Intellectual Property Code) Code de la propriété intellectuelle (CPI) of the European directive dated 11th March 1996 relating to the legal protection of data bases.
Are formally interdicted: the extraction or reutilisation, quantitatively or qualitatively substantial, of data bases on this Internet site. Any offender is liable to sanctions listed under articles L 343-1 and foll. of the Intellectual Property Code.
C. TRADE MARKS AND LOGOS
The trade marks of Bedycasa and its partners, as well as the logos appearing on the site are trade marks (semi-figurative or not) and they have been registered. Any reproduction in whole or in part of these trade marks or these logos made from elements on this site without the express authorisation of Bedycasa is prohibited, according to articles L.713-2 and foll. of the intellectual Property Code.
9. IDs passwords
Each user who creates an account on his personal location is characterized by an ID and a password.
The password which allows the user to identify himself and to be connected to the services is personal and confidential. The user is alone responsible for the utilization of his password. The user commits himself to keep his password secretly and not to divulge it in any form whatsoever.
10. Limited access
World Family reserves the right to refuse to any user access to the whole or part of Bedycasa.com, site, unilaterally and without prior notice, namely in case of blatant violation of this legal warning by a user.
11. Amendments of these terms et conditions
World Family reserves the right to modify the terms, conditions and warnings in this legal notice subject to French law. Consequently, World Family recommends that your read these clauses regularly in order to remain informed of changes that may be made herein.
Any member who proves not to abide by these rules would have a comment on his profile following an investigation by Bedycasa.